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clerissia O

1 reviews | Active since Feb 2015

24 Oct 2016, 09:30

********s - *****ulant phone calls to customers!!!!

<p>This number ********** - a Port Elizabeth number - phones and harrases me - saying they are calling from Multichoice call centre in Durban - They phoned me on many occassions - wanting to reinstate debit orders of DSTV customers. i phoned Dstv and they say this is not one of their call centres. They ask you to confirm banking details, home address and names and birth date. I think they are *****s and they are trying to **** people - please alert as many people as possible or even the SAPS!!!!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2016, 10:12
Official

Dear Clerissia

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2016, 10:47
Official

Good day Clerissia

Thank you for the information.

We can confirm that the person that contacted you is legitimate and working on a Debit Order Campaign for MultiChoice.

We will investigate your concerns in regards to the continuous calling.

Please accept our sincerest apologies for any inconvenience you have experienced in this regards.

Should you require any additional assistance, please do not hesitate to contact us .

Kind regards

Rupert