********!

I am highly disgusted and disappointed at Multi choice, on 2 July 2021 I downgraded my plan to easy view access, using their WhatsApp system. The same day I got confirmation that my plan downgrade was successful and R29 will be debited in August. On the 30 September I received a call from debt collectors telling me I’ve been handed over to the lawyers as I owe Multichoice R900. I was not even aware that they were not debuting my account and have not even be using my Dstv since August. All this years they have been debiting my account successfully for Dstv compact plan. Since my downgrade to easy view, they did not debit. How does the debit order of R29 from Aug to Oct amount to R900? Who gave them instructions to stop debiting R29 from my account? You guys are ******** and want to make money from innocent people. I demand answers!