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BonJovi B

1 reviews | Active since May 2011

20 Dec 2022, 07:15

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In November 2022 I tried out the DSTV Now streaming service. It was my understanding that the R699 I paid was for only one month's subscription because nowhere did it say that I am entering into a automatic renewel subscription. But it turned out it was. In December 2022 another R699 were deducted from my account. When I look at the DSTV website there is no place to cancel this "subscription". I am sure this is *******. Please refund me my R699 for December 2022 as I did not authorize it.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2022, 09:13
Official
Hi  BonJovi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team