MV
Martin V

1 reviews | Active since Dec 2022

20 Dec 2022, 08:43

********

Hello ********

I paid R650.00 on the 09th, which covers the reconnect fee and the premiums, and now I am watching SABC 1,2,3, and Etv...was I paying R650.00 to watch these 4 channels...I tried to call your customer service but a stupid agent told me that she cannot assist me because there is ***** in my account...what ***** I don't know and I don't care, now when I do self-service you telling me that I have to pay R849.00 on the 01/01/2023 FOR WHAT EXACTLY FOR WHAT FIX THIS **** TODAY OR PAY MY MONEY BACK ..

PLEASE CONNECT MY DSTV TODAY ..OR REFUND MY R650.00 TODAY

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2022, 09:16
Official
Hi Martin, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team