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According to me they should not even get any star. I have been back and forth with the panthetic service provider for all almost a month now. Every time I get to be told my matter is going to be escalated and I will get a call back. Guess what, I called again today and still waiting for the call back. Your rewards program is a ****, a platform they use to ***** money from us. You ask for an explanation, Noone can explain!? I'm blocking the debit order, maybe then they will know the meaning of 'we'll call you back'????... I will gladly move to Netflix