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********ity, arrogance no regard has taken over this once great entertainment hub.Till to date I haven't been compensated on a promise made earlier through call/texts intervention made by me through them.I have a month long engagement with their team on twitter direct messages & endless time/money consuming exercises all BASED ON LIES.I made a late payment on my compact subscription on the 4th February 2022 with a side R50 penalty payment and topped it with another R400 payment on the very same day.Well I got reconnected BUT with couple of channels missing.I get to call their call centre about it & follow what they recommend I do...still no change after those promises.I on the 5th (through their twitter account)ask for them for further help,still nothing comes out.I formally through a call ask for my money back and cancellation of my account on the very platform of which I was tossed to and fro with different bots asking me to handover my ID/Customer ID/Proof of payment of which I numerously did.After all this silly time consuming acts I was finally granted a formal application approval from their "finance team" which on the 24th February 2022 was told it was now finally "approved".This was confirmed both through call recording and via the twitter app bot.Till this now 24 th March 2022 NOBODY from Multichoice has called me & no communication whatsoever has been made.Now it's a case of me going to call them with my own money and time for a stupid attention seeking company.In fact my money should be paid with interest into my account