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Multichoice is a ****, im suppose to pay my subscription on the 30th of every month cash. The 30 June, i was charged R50 connection fee, to my suprise i inboxed multichoice am told to pay R120 subscription plus R50 which will be refunded after the payment and i did a tranfer, mind you service is disconnected already. Following it up am told a different story there was a miscommunication.

Why do multichoice keeps on hiring *********** consultant, why mislead customer if you dont have answers? Kindly confirm with us after you have made the payment whether all channels are playing or not because now your services are disconnected. ~JM The R50 will be refunded. ~JM

It doesn't make sense though pay and amount gets reversed 🤔 Once you have made the payment, we will reverse the R50 reconnection fee. ~JM

Can i please get my refund as promised cause i syill dont understand why was i charged reconnection fee whereas the payment due is payable on the 30th which i have made