ND
Ndileka D
1 reviews | Active since Jul 2014
10 Jun 2021, 12:21
****med for an upgrade
I won a 1 month upgrade to Compact plus through their reward at no cost. Dstv charged me for the upgrade end of the month and I reported the matter nothing is happening.
Submitted all proof to them to date I am still subscribed to the upgrade never signed for.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Jun 2021, 13:29Hi Ndileka Diko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Jun 2021, 13:29
Official
Hi Ndileka Diko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Jun 2021, 20:56Hi Ndileka,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we noticed that the DStv customer care has already escalated the matter. However we will follow up on it and provide you with feedback on 11 June 2021.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we noticed that the DStv customer care has already escalated the matter. However we will follow up on it and provide you with feedback on 11 June 2021.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Jun 2021, 20:56
Official
Hi Ndileka,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we noticed that the DStv customer care has already escalated the matter. However we will follow up on it and provide you with feedback on 11 June 2021.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we noticed that the DStv customer care has already escalated the matter. However we will follow up on it and provide you with feedback on 11 June 2021.
Kind Regards,
DStv: Hello Peter Team
Best regards,