NJ
Nosipho J

1 reviews | Active since Apr 2016

17 Jan 2021, 12:33

****med

I need to understand why I am being told my account was not deactivated when all along my app has been showing my account is inactive... I have just been charged(more than the monthly subscription) My app shows that my account is not active and the agent is telling me my account is active.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jan 2021, 12:55
Official
Hi Nosipho,

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team