SN
Sandisa N

1 reviews | Active since May 2018

20 Dec 2021, 20:51

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I have paid my dstv on the 25th November and i got disconnected on the 15 Dec and when I enquire they say I owe R316 for incorrect reversal which I do not know whose fault is that as I have never received any cash back from the premiums I paid. Now I have paid R400 today for the money that they say I owe but I am still disconnected when I call they say they have technical problems. It's almost month end and I will have a premium due soon for the dstv that I did not watch

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2021, 21:04
Official
Hi Sandisa Nqontsha,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team