GV
Gerhard V

1 reviews | Active since Aug 2011

07 Nov 2022, 15:00

**** - ********** behavior of Multichoice. Worst service ever.

I can now confirm after a week - DSTV is a **** with the most *********** staff. Voiced my dispute last week - have been paying annually since 2015 - suppose to get 1 month free - Sold house last year and on 13 May switched of all decoders and only switched on again in August - Annual has been running from 28 to 27 Dec for the last few years - 2 Nov they switch of my decoder - spoke to them and they switch it back on - Friday Mpasi Ditshwanelo calls me - we chat for an hour and I have to explain everything - but on Saturday morning decoder is off again - now the app say I must pay R 10500 - And also noted that Insurance was loaded - and I have been telling them for ever do not call me not interestedThis is the worst service ever. This is not how any business should treat their paying customers

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2022, 15:08
Official
Hi Gerhard, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team