lM
lerato M

1 reviews | Active since May 2012

05 Mar 2021, 06:39

**** DStv, No contact for price lock department.

I got a call to be on price lock and the offered me the later explora decoder. I got a reference number after that and I have been waiting for more than a month. There is no way you can call that department for follow up. Am defeated becouse I was looking forward to getting it but now the date of installation passed and I called the installer and he has not receive my decoder. There was a time were they called me I asked for feedback instead they sold me an additional decor and it was delivered the next day. I want them to come take it back as I don't have the main decoder with price look.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Mar 2021, 07:10
Official
Hi Lerato, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
lM
lerato M's update11 Mar 2021, 04:58
Reviewer Update

Hi. I was promised feedback on Monday.