TN
Tintswalo N

1 reviews | Active since Jul 2020

31 Dec 2022, 09:09

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Im tired of dstv I have 2 decoders and internet. I disconnect the explora on july 2022 becuse is at lipompo and no one at home . I was left with hd and internet. Now i wanted to reconect explora because im home . They said it needs escalations. They did escalate and promise to solve the problem with 1 hour but its been 2 days now . And i paid but no connection. They connected the hd and no one is watching hd . I want explora to be connected they said they dont find it in tge systeam . There is nothing they can do . I fail to understand why they cant help me while i paid . On top of that they over charging me . Im using access for 120 but i paid 511 still no explanation no connection

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2022, 09:46
Official
Hi  Tintswalo Linda Nkuna,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team