TS
Thndekile S
1 reviews | Active since Feb 2020
08 Oct 2020, 12:05
**** AND DAYTIME *******
Dstv MULTICHOICE it's a **** I received an sms that I owe them 1800, I called the call center to day to query this, because I am on dstv compact, the Consultant told me that their system accidentally updated my account.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Oct 2020, 12:14Hi Thndekile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Oct 2020, 12:14
Official
Hi Thndekile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Oct 2020, 08:25Hi Thndekile,
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our records indicate that your account has been reconciled and the incorrect charges were reversed.
Please be advised that you need to make a a payment of R603.39 to reconnect the services.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our records indicate that your account has been reconciled and the incorrect charges were reversed.
Please be advised that you need to make a a payment of R603.39 to reconnect the services.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Oct 2020, 08:25
Official
Hi Thndekile,
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our records indicate that your account has been reconciled and the incorrect charges were reversed.
Please be advised that you need to make a a payment of R603.39 to reconnect the services.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our records indicate that your account has been reconciled and the incorrect charges were reversed.
Please be advised that you need to make a a payment of R603.39 to reconnect the services.
Kind regards,
DStv: Hello Peter Team
Best regards,
TS
Thndekile S's updateReviewer Update
09 Oct 2020, 09:02Hi ,yo
How come I owe so much money ? I don't trust you what if your system has made an error i always pay what i owe every month i never short paid my account please send me proof you all almost ****med R 1800 , I don't trust anything from you.
How come I owe so much money ? I don't trust you what if your system has made an error i always pay what i owe every month i never short paid my account please send me proof you all almost ****med R 1800 , I don't trust anything from you.
TS
Thndekile S's update09 Oct 2020, 09:02
Reviewer Update
Hi ,yo
How come I owe so much money ? I don't trust you what if your system has made an error i always pay what i owe every month i never short paid my account please send me proof you all almost ****med R 1800 , I don't trust anything from you.
How come I owe so much money ? I don't trust you what if your system has made an error i always pay what i owe every month i never short paid my account please send me proof you all almost ****med R 1800 , I don't trust anything from you.