****!!!!!!!!!!!!!!!!!!

I don't know how I feel anymore, we paid DSTV via EFT in January, they disconnect us throughout the month because their system was not picking up the payment. They continued disconnecting us even after a thousand times of emailing the POP. This month the bill came back double (two months subscription), meaning that the system is still not recognizing the January payment. What must happen now!!!!! These people are sleeping on the job, I NEED YOU TO FIX MY ACCOUND AND CANCEL THE STUPID THING, I AM NOT CRAZY AND DEFINITELY DONT HAVE MONEY TO DONATE TO YOUR BUSINESS IF THIS IS A **** AND YOU TRYING TO TO MAKE MONEY THROUGH US!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!