say know to the 799 explora deal.

On the 24/12/2014, a gentlemen called me to sell me an explora, he explained that I will be charged once I rec the new decoder and activate my services, I never received the decoder, a month later, I get debited for R1850.00 instead of the R799.00. I call the call center to ask what was it for? it was for the explora according to the consultant, I hence cancelled the deal and reversed my R1850. I asked the call center to cancel the whole explora deal and let me contine with what I had, I called the call center, they agreesd that they will sort the issue out internally, the confirmed that my dstv will be sorted out, my dstv has been cut off at least 7 times since the beginning of jan, I have called in numerous times to sort this out, I had to explain this story to them every time. I eventually spoke to lucky logodi who is a manager at dstv who assured me that she will take control of the situation and ensure that my dstv will not be cut off, this morning, no dstv!!! just tell me if you guys no longer want me as a customer, and ill stop making calls to you guys each time this happens. can someone who knows what their doing and who doesn't make empty promises pls call me???