BM
Babalwa M
1 reviews | Active since Jan 2016
09 Jan 2016, 01:16
Satellite dish ******
July 2015 the call centre refer me to the company called Overine 147 cc to buy a dish same a technician came and I paid R730 for installation and dish, only to find out by Monday that the technician connected my line to someone else dish and took the dish I paid for, now I can't get hold of the man. Multichoice said they cannot do anything I should take it up with police where's they confirmed that these people were trained and accredited by Multichoice, so I said I will take further steps the consultant response was \go ahead take it further"she had an attitude. Now I have to pay another R730 because Multichoice is working with ******"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Jan 2016, 12:43Hello Mhlwathikab,
We tried to contact you today but could not reach you. Please accept our apology for the delayed response.
It is with great concern and regret we received your feedback regarding the service you received.
For further investigation, we need the name and the contact details of the installer. Please send this information to *** . As soon as we receive the required information, we will refer this matter to the relevant department.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you. Please accept our apology for the delayed response.
It is with great concern and regret we received your feedback regarding the service you received.
For further investigation, we need the name and the contact details of the installer. Please send this information to *** . As soon as we receive the required information, we will refer this matter to the relevant department.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply22 Jan 2016, 12:43
Official
Hello Mhlwathikab,
We tried to contact you today but could not reach you. Please accept our apology for the delayed response.
It is with great concern and regret we received your feedback regarding the service you received.
For further investigation, we need the name and the contact details of the installer. Please send this information to *** . As soon as we receive the required information, we will refer this matter to the relevant department.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you. Please accept our apology for the delayed response.
It is with great concern and regret we received your feedback regarding the service you received.
For further investigation, we need the name and the contact details of the installer. Please send this information to *** . As soon as we receive the required information, we will refer this matter to the relevant department.
Thank you for bringing this matter to our attention. Your support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah