1 reviews | Active since May 2016

06 Jul 2022, 17:34

SAMUKELISIWE YOU ARE PATHETIC

Yoh I have never been so disappointed and annoyed by the customer service I received from SAMUKELISIWE CELE AND SITHEMBILE NDLOVU I have paid R800 for the services and I am supposed to pay 600 as I have Disney+ service but now I need to add a service for a different decoder… I can’t do that coz I have to pay R 1950 coz they charging me for 2023… now these agents told me it’s an error on they system and it will be fixed…. SAMUKELISIWE CELE was even worse coz she insisted that I need to pay the R 1950 so I can activate an accent package?? How pathetic … she even said she won’t give me her supervisors name coz she’s not allowed to

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jul 2022, 18:25
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team