CB
Chantal B
1 reviews | Active since Apr 2016
16 Apr 2016, 18:30
SAME PROGRAM ON 4 TIMES IN LESS THAN 24 HOURS
Multichoice has just slapped us with yet another price increase, but it seems that the higher their prices go, the more they repeat the same programs over and over and over again. It is getting utterly ridiculous.
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DStv (MultiChoice)'s replyOfficial
18 Apr 2016, 08:38Hello cbailie.2016@gma,
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
You may also request assistance from any of the below communication channels (touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
You may also request assistance from any of the below communication channels (touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
Best regards,
DStv (MultiChoice)'s reply18 Apr 2016, 08:38
Official
Hello cbailie.2016@gma,
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
You may also request assistance from any of the below communication channels (touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
You may also request assistance from any of the below communication channels (touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Cecil
Best regards,