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Ashley D
1 reviews | Active since Apr 2015
03 Aug 2015, 10:40
Same old response
I'm afraid this is almost identical (cut and paste?) as the previous response Rupert and absolutely nothing was done about the complaint or query. This despite your \committment
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Aug 2015, 17:02Hello Sanyati59,
We apologise for the delayed response.
As per the previous communication, please note that the DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. This is a value added service and only available to DStv Premium customers with an active PVR subscription.
According to our records, your Hdpvr functionality is not active. This means you will not have an access to the DStv Catch Up and DStv live streaming.
We highly value your feedback and having said that your concern will be forwarded to the relevant people for consideration.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response.
As per the previous communication, please note that the DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. This is a value added service and only available to DStv Premium customers with an active PVR subscription.
According to our records, your Hdpvr functionality is not active. This means you will not have an access to the DStv Catch Up and DStv live streaming.
We highly value your feedback and having said that your concern will be forwarded to the relevant people for consideration.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply05 Aug 2015, 17:02
Official
Hello Sanyati59,
We apologise for the delayed response.
As per the previous communication, please note that the DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. This is a value added service and only available to DStv Premium customers with an active PVR subscription.
According to our records, your Hdpvr functionality is not active. This means you will not have an access to the DStv Catch Up and DStv live streaming.
We highly value your feedback and having said that your concern will be forwarded to the relevant people for consideration.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response.
As per the previous communication, please note that the DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. This is a value added service and only available to DStv Premium customers with an active PVR subscription.
According to our records, your Hdpvr functionality is not active. This means you will not have an access to the DStv Catch Up and DStv live streaming.
We highly value your feedback and having said that your concern will be forwarded to the relevant people for consideration.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,