Same issue... DSTV is the pits... Empty promises

Item: DStv (MultiChoice)
Rating: 1
Author: Monique D

Good day, i waited for this months installment before i actually posted again.... Low and behold i have the same issue with DSTV this month... I added extraview which should be an extra R100 + this months 100+ R429... But now i see i have charged R529 for the package once again after i asked the person who phoned me if it will be correct for December as well... This is utter nonsense... Thus better be sorted or im really cancelling everything with DSTV i was assured that everything will be fine this month... But look now im back posting a bad reveiw

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

27 Dec 2020, 16:41

Hi Monique,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply27 Dec 2020, 16:41

Official

Hi Monique,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Monique D's updateReviewer Update

27 Dec 2020, 17:10

Ridiculous.. The agent that jist phoned me still argued about what he told me last month... I am super disappointed that me a customer of 6 years gets this kind of treatment... He doesnt give me a chance 2 explain talks over me and expects me to pay what the dstv is now showing after we spoke last month.... This **** needs to end... Im really dissatisfied about everything

Monique D's update27 Dec 2020, 17:10

Reviewer Update