Sad times to receive service of this standard inSA

I called the call centre x2 today. I first ask them why the account is still locked as I made the payment. Once they say its not reflecting on their side. I moved to the next query. (it seems like your staff can only handle one query at a time). <br> <br> So the next question was why is my account showing an error of R143 on ACC ******91 due 01/01/01. The previous time this reflected R200 and now R143 so money that I pay could go this error account and not the real account. I also mention that I go this from dailing *120*68584#.... select option: 1 What do I owe... then the following message show: <br> ACC 5******16 R0,00 next payment date is 02-09-15<br> ACC 5******91 R143,00 is payable by 01-01-01.<br> <br> So I ask if they can please help me to sort out that error of the ACC 5******91 that wrongly reflects R143. so the respond was that the payment reference number is ***5. !!!!! I know my payment reference number that was not what I was asking!!!! Then another respond my account is not reflecting the payment that is why the error shows..... AGAIN!!! that one was sorted - clearly you can not cope with 2 queries at the same time!!!!<br> <br> The supervisor Nobantu did the same.