1 reviews | Active since Jun 2015
*****s, never subscribe to multichoice internet service
I previously complained about pathetic service from multichoice of which I never received feedback whatsoever until I called fourth time and a call was logged for the non working dstv internet router to be collected. Router finally was collected yesterday 17/10 and I was advised that since I am canceling i will be charged R180 for cancelation of which i agreed to but to my surprise i have been charged additional amount of R1078 settle amount as per statement. Firstly the router i received never worked from day one, i paid for data subscription of which i never used the data, not even 0.0001mb and waa told all monies paid will be reversed but not instead i am liable for more money because of the ****ty service. How can a company give you bad service and still want you to pay for the bad service given? Multichoice Dstv you are the worst. I won't be paying you anything and as much as i have disconnected my decoders i will disconnect the remaining one, tired of you ripping me off.
Customer number: ***1
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
