********s inside MultiChoice billing Department

MultiChoice, is a big branch that has no respect nor care about customer service, I last used their services in May 2024, reason behind this, earlier this year I took price lock package, after it was connected, and request that they do extra view with my other decoder, when the bill come, they billing me for 2 different compact packages, I called the call center first time, they did what they did and it was okay, the following month samething happened, I called again and demanded to speak to the manager, the manager told me that my account doesn't make sense I should allow him time to investigate and he is seeing money being transfered after paid is being transferred to another account, till this day never got a call back from their manager, so if you get this from their leadership... what kind of brand are they building, and now when I check on whatsapp they saying I them more than R5000, where does this money come from... multichannel must close down their call center and open walk in centers only, I will never recommend multichoice to anyone... this means we pay subscriptions for other people, thinking that we are paying for ourselves.