1 reviews | Active since Apr 2023
*******s
I have been a dstv premium subscriber for more than 15yrs. I have always had Fibre connection at home uncapped. I frequently watch box office and showmax on my boxset. So how on earth am I regarded as a superstar status in my rewards app. My dstv acc ***0. I should be on legend status. I guess this thing is a ripoff. When I contacted multichoice dstv, the agent told me to send proof that I'm connected to the internet, why should I, it is evident that I am because I frequently use catchup, box office and showmax which all require internet connectivity. Sometimes I wonder about the intellect level that call agents should pass to actually deal with customers. Anyways dstv promise all these doke as ND mirrors, but deep down we just get ********** and to put a cherry on the cap, our sport is going to lose a few channels as well. But our subscriptions keep being increased. Go figure.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
