HS
Hug S

1 reviews | Active since Apr 2023

01 Apr 2023, 15:00

*******s

I have been a dstv premium subscriber for more than 15yrs. I have always had Fibre connection at home uncapped. I frequently watch box office and showmax on my boxset. So how on earth am I regarded as a superstar status in my rewards app. My dstv acc ***0. I should be on legend status. I guess this thing is a ripoff. When I contacted multichoice dstv, the agent told me to send proof that I'm connected to the internet, why should I, it is evident that I am because I frequently use catchup, box office and showmax which all require internet connectivity. Sometimes I wonder about the intellect level that call agents should pass to actually deal with customers. Anyways dstv promise all these doke as ND mirrors, but deep down we just get ********** and to put a cherry on the cap, our sport is going to lose a few channels as well. But our subscriptions keep being increased. Go figure.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2023, 15:10
Official
Hi Hug S, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
HS
Hug S's update06 Aug 2023, 16:52
Reviewer Update
I was contacted and received the exact same treatment as complained about in the review. Go figure. They don't care because we all just pay our dstv fees and they smile