KH
Kim H

1 reviews | Active since Jan 2013

06 Oct 2024, 11:56

*****s

So everytime I try to down garde my package they say I can't do from the date it can only happen after my payment date Is this Multi choice way of making money This is unacceptable I need my downgrade and balance credited Yesterday I also wanted to add another stream and explained where I wanna stream and they did it but just to find out it's for a cellphone

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Oct 2024, 11:58
Official
Hi  Kim, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
KH
Kim H's update13 Oct 2024, 20:55
Reviewer Update
Acknowledged my complaint and almost 10 days later no contact from multi choice