****s

Hi ,I have paid double instalment on November. They didn't upload all my funds on my account. December they disconnected my 5 kids were suffering. I have called and enquiry about this more than 3 times. Lady that was helping me said she see mistake from their side but she'll have a word with accounts department. They reconnected me for 5 days ...boom disconnected again. They did this thrice now.

Their email is as follows : AUTO RESPONSE Good day,

Thanks for getting in touch with the DStv Accounts Team. We’re here to help with account refunds, reversals or unallocated payment queries. Your query has been logged and your reference number is ***2. We'll get back to you within 24 working hours.

We're available for assistance Monday to Sunday from 8am - 9pm.

If your query is not related to account refunds, reversals or unallocated payments, please email ***.

Thank you DStv

Right now they disconnected again wife is making a noise . This is not the first time DStV doing this ,8nhave more than 4 payments that are not uploaded