MM
Mojetse M

1 reviews | Active since May 2016

19 May 2016, 19:01

Ruthless, bossy and don't care and u will do me nothing Multichoice Dstv

<p>During Easter holidays I requested dstv to upgrade from compact to premium bouquet for 12 days.dstv adviser told me it was done. When I reached home the upgrading was never done. I called dstv for the following consecutive days to upgrade my bouquet and I was told it will be done,but when I switch my tv it was never done. I called these ruthless people on the 4th day to cancel and not to be billed for premium bouquet which I never received. I was surprised at the end of March when I was charged for premium bouquet.I reversed their debit and paid for compact bouquet. On the 17 May 2016 my services were cut off while I was watching TV with my family. I called the "u can't do me anything dictators of satellite TV in SouthAfrica and I was told I am owing the "soon to crumble boss -dstv " R203. I explained everything but if "mugabe" has taken a decision nobody will be able to change it. I am without tv. But let me tell these arrogant dstv that they made a huge mistake."People against crime and *******ion" organisation is starting a campaign to the stop abuse by multichoice dstv. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2016, 08:36
Official

Good day Mr A Mokhele

Please be advised that your service has been activated on the DStv Compact Package We have tried to contact you to confirm if you still require your service to be upgraded to the DStv Premium Package without any success.

Please advise us by return mail and we will assist you accordingly.

Regards

Rupert