1 reviews | Active since Jul 2009
Running a special or not ?
Hello ,
A consultant from DSTV called me to inquire about me reconnecting my Premium service as they we running a special for the R699 for 3 months fee. I called DSTV contact centre today to inquire about how I can reconnect it for the amount i was offered . Theo rudely says 'Give me your ID number ' , i correct him and say its ' May i please have your ID number' . He goes on to say that service is not loaded on your profile , you need to pay the full amount ?
Why did DSTV contact me if this offer is not loaded and there is no record of the call ? Does the offer not apply to all previous Premium customers ?
Please let me know how to proceed .
Regards N Shezi Account number ********** 9
Dear Wezi,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Wezi,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Nompumelelo Shezi
As discussed telephonically, your account does not meet the criteria for the reconnection on DStv premium on the R699.00 deal.
Kind regards,
Lungelo Mathela
Best regards,
Dear Nompumelelo Shezi
As discussed telephonically, your account does not meet the criteria for the reconnection on DStv premium on the R699.00 deal.
Kind regards,
Lungelo Mathela
Best regards,