1 reviews | Active since Feb 2015
ruined my credit profile
I'm May 2015 i app**** for change of owenership of which I had to pay R255. 30, I then paid and sent proof of payment. <br> The transaction was successful after having bad service with multichoice, I asked for proof to show that my account profile was cancelled so that I can send it through to my transunion, they advised me that they cant provide me with proof but the decoders have been removed from my name, the **** part about is that now it shows that I owe R1350 for what??? I then called the call centre to enquire only to find that they say I have 4 active decoders from where?????? Multichoice is a ******* and I want nothing to do with it please remove me off your books and correct my details on the credit bureau because I don't have any account nor owe multichoice
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have no active service on your account We currently investigating the billing on your account.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have no active service on your account We currently investigating the billing on your account.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert