Rudest ppl working there and not very helpful

This place has got the rudest ppl that is working at this place disconnects while I'm waiting for answers Sive Ndude this person helped me tells me when I was suppose to pay after it was on debit order for the 7th went and cancelled the debit order this morning and then I told him now that I wanna speak to a manager or supervisor to tell them how rude this person is....

Good evening I would like to know why do I have to pay R200 if my dstv are still connected? 6:00 PM will check for you. Kindly confirm the following so that we can have a look into your account;

· ID Number/Passport Number

· Name and Surname

· Physical address (house number, str name, suburb) · Cell phone number . Email address 6:02 PM *** Rudi Graham 7 Mc Cullough Crescent Strubenvale Springs Gauteng *** *** 6:03 PM Thank you😊. Kindly stay on the chat for me while I open your profile. 6:05 PM Okay I'm witing *waiting 6:07 PM balance R162 is the amount due on your account to be reconnected. 6:08 PM Okay but it;'s still connected and I'm going to pay tomorrow but like I say it's still on So if it's still connected why do I have to pay the reconnection fee? 6:10 PM the subscription is disconnected on the system that is why you are charged for reconnection fees you were suppose to make payment on the account on the 7th 6:13 PM is there anything else you would like to be assisted with? 6:15 PM I don't understand this really... You won't tell me when I'm suppose to pay it was on a debit order so it was suppose to go off automatically so who gives you the to tell me when I must pay??? You know what Get me you supervisor or manager now so that I can tell him what wude person you are 6:16 PM your method of payment is not debit order on the system ,you are a cash paying customer. 6:17 PM For your info it was on debit I went and cancel it catch a wake up get your manager or aupervisor now!!!! 6:18 PM to speak to a manager or supervisor you will have to call the call center. 6:19 PM Multichoice at *** 6:21 PM Well then you can ask them to phone me so that I can tell them what rude person you are so get them to phone me *** 6:21 PM okay, is there anything else you would like to be assisted with? 6:22 PM Go and ask them to phone me yes 6:22 PM okay. Thank you for contacting Live Chat. If that's all for today, have a great day further. 6:23 PM I'm waiting for an answer 6:23 PM