ZK
Zaheera K

1 reviews | Active since Sept 2016

08 Jan 2021, 12:34

Rude telesales

I just received a call from one of your operators trying to sell me an Explora upgrade. When I explained that I don't see the value or use the subscription often enough to warrant a decoder upgrade, she rep**** spitefully and ended the call without a greeting. It's bad enough to be subjected to your sales calls but this is so off-putting, I don't even want to renew any subscription going forward.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jan 2021, 13:04
Official
Hi Zaheera Khota, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team