NL
Neville L

1 reviews | Active since Dec 2016

23 May 2023, 08:32

Rude Telephone Call

Yesterday I was phoned an agent from Multichoice who was to say the least extremely rude. The number used was ***. She tried to sell me decoder insurance. When I declined on 2 or three occasions, she chose to put the phone down without so much as a thank you for your time or goodbye. Not good enough Multichoice. To say the least it was very bad behavior.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 May 2023, 08:38
Official
Hi Neville Lichtenstein, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 May 2023, 08:39
Official
Hi Neville, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

NL
Neville L's update05 Jun 2023, 09:40
Reviewer Update
Despite "we are attending to your complaint" I have heard nothing. So much for the Agents at DSTV nd Management for not following up on complaints