1 reviews | Active since Jul 2017
Rude Technician
<p>Good day.</p> <p>Yesterday the 22nd July 2017 a Dstv technician came to my house without me requesting one.</p> <p>He started working on my dish without my approval (I was at work and my sister was alone at home).</p> <p>My sister only realised that there was someone working on my dish when the signal went off.</p> <p>My sister confronted him and asked him what he was doing and he became very rude and started swearing at her, she feared for her life because he was demanded money and when she refused he started hanging from the dish.</p> <p>He broke the beam holding the dish and pulled out the cabling from the roof.</p> <p>After the technician left my sister had to stay with relatives until I got home.</p> <p>He claims his name is Victor and my neighbor game me his cell number which was on his bakkie with Dstv branding. </p> <p>Cell number ********** </p> <p>When I got home I had to phone another technician to repair the damage which costed me money.</p> <p>Im extremely upset and disappointed with the staff Dstv hires.</p>
Dear Arno
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Arno
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Arno Arendse
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Reference is made to our telephonic conversation in regards to the service you received from an installer.
We advised that we have escalated your concerns to our field service department to investigate.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
Good day Arno Arendse
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Reference is made to our telephonic conversation in regards to the service you received from an installer.
We advised that we have escalated your concerns to our field service department to investigate.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
