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NAZIA B
1 reviews | Active since Aug 2014
27 Aug 2024, 10:44
Rude staff member :Neliswa
I spoke to this extremely rude and impatient lady on the live chat. Her name is Neliswa. I quote "Do you know you not the only customer i am assisting here, i am trying by all means to be fast as much as i can so that every customer can be assisted" Seriously DSTV yr staff are either underpaid or over worked to be this angry at the customers supporting you . This will be my last month with u as I will be canceling due to this rudeness. Teach ur staff manners and patience ,u dnt speak to customers this way,I have screen shots of the entire ****py conversation. I will be showing each and every family member what u employ.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
27 Aug 2024, 10:52Hi Naiza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Aug 2024, 10:52
Official
Hi Naiza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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NAZIA B's updateReviewer Update
28 Aug 2024, 14:49Hi
I'm still waiting for a response to the outcome of the complaint.
I'm still waiting for a response to the outcome of the complaint.
NB
NAZIA B's update28 Aug 2024, 14:49
Reviewer Update
Hi
I'm still waiting for a response to the outcome of the complaint.
I'm still waiting for a response to the outcome of the complaint.
