nD
nkosana D

1 reviews | Active since Aug 2017

31 Aug 2020, 14:20

RUDE PATRICIA MONTSIOA

I am very disappointed in how multichoice train their stuff . I called in to suspend my account as we currently don’t have electricity and I don’t know how long this situation will last . I spoke to Patricia Montsioa who was very rude top me I told her multiple time that she must not be rude to me and she responded by saying “ DO YOU WANT ME TO HELP YOU OR NOT ?” She was very rude to me I am a paying customer and she be treated like one . eve if I wasn’t a customer what happened to respect ? Patricia you just an employee multichoice can get rid of you by tomorrow and than what ?

I ask you multichoice to invest on your stuff give them all the training they need

PLEASE LISTEN TO THE CALL AND USE IT FOR TRAINING PURPOSES

PATRICIA YOU SHOULD ALSO RESTECT YOUR JOB 10 000 000 WANT THAT JOB AND THEY CAN PROVIDE A BETTER SERVICE

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2020, 16:13
Official
Hi Nkosana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team