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1 reviews | Active since May 2016

06 Sept 2018, 08:03

Rude obnoxious

Rude obnoxious service gosh the tone in which you type in the response you give are absolutely shocking. Clearly Calvo Mawela and the whole management don’t look for the best people who are able to talk to they clients as clients and not as they were they friends.

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Replies (4)
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Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s replyOfficial
06 Sept 2018, 08:19

Dear Thabisile Tshoke,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2018, 08:19
Official

Dear Thabisile Tshoke,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

's updateReviewer Update
06 Sept 2018, 11:00
Make sure my services are back on
's update06 Sept 2018, 11:00
Reviewer Update
Make sure my services are back on
DStv (MultiChoice)
DStv (MultiChoice)'s replyOfficial
07 Sept 2018, 09:18

Dear Thabisile Tshoke,

Looking at the billing on your DStv account, the amount of R506.71 needs to be paid to reinstate the services.

Our records indicate we do not receive consistent payments on the payment date hence the account is disconnected and a balance in arrears is incurred. Our records also indicate the account is short paid.

The monthly subscription is R626.50:

  • R509.00 for the DStv Compact Plus package.
  • R90.00 Access fee for the PVR functions.
  • R29.50 decoder insurance.

The above amount is due on the 01st of every month.

To reconnect kindly pay the above amount and this will ensure the services are running till the end of September 2018.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward.

DStv Hello Peter Team.

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2018, 09:18
Official

Dear Thabisile Tshoke,

Looking at the billing on your DStv account, the amount of R506.71 needs to be paid to reinstate the services.

Our records indicate we do not receive consistent payments on the payment date hence the account is disconnected and a balance in arrears is incurred. Our records also indicate the account is short paid.

The monthly subscription is R626.50:

  • R509.00 for the DStv Compact Plus package.
  • R90.00 Access fee for the PVR functions.
  • R29.50 decoder insurance.

The above amount is due on the 01st of every month.

To reconnect kindly pay the above amount and this will ensure the services are running till the end of September 2018.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward.

DStv Hello Peter Team.

Best regards,

's updateReviewer Update
12 Sept 2018, 08:29
You say my subscription is 626.50 your Facebook agent say 603 The outstanding according to u is 506 ur app says 406.88 so which is it get your numbers in order
's update12 Sept 2018, 08:29
Reviewer Update
You say my subscription is 626.50 your Facebook agent say 603 The outstanding according to u is 506 ur app says 406.88 so which is it get your numbers in order
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DStv (MultiChoice)
DStv (MultiChoice)
1.2

1,534 reviews in the last 12 months

TrustIndex1.7

47,898 total reviews on Hellopeter

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