1 reviews | Active since Jan 2017

26 Jan 2017, 21:06

Rude Multichoice Customer Service consultant

<p>Spoke to a very rude Nothando at the "customer service" center. Couldn't be bothered to be courteous at all. I felt like she was doing me a favour by helping me.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2017, 08:18
Official

Dear Kgomotso

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2017, 09:52
Official

Good day Kgomotso

That's not what we'd like to hear and that kind of conduct is not in line with our ethics. Please accept our sincere apologies for the inconvenience caused.

We will escalate the individual involved to management and we'll listen to the call so that the matter can be dealt with.

Regards

Girly