Rude inpatient Amahle

I just spoke to Asemahle on your whatsapp help service,wanted a new package she was very inpatient with me,as a returning customer I did not expect the kind of a service I received from Asemahle,she asked me to send my cv as she could not see my details on her system I then sent my a certified copy of my ID as she requested after sending my ID she said she could not help me