SH
Sherry H

1 reviews | Active since Jun 2023

17 Nov 2023, 12:36

Rude female Multichoice agent!

Received a call from a woman apparently working at multichoice from number *** , phoning on my mothers number asking to speak to me, regarding my dstv decoder. I have never had a dstv decoder. I advised her that she has the wrong number as I do not have a decoder or an account with them. She absolutely insisted that I have one and started shouting at me. I shouted back and dropped the call. I request this be investigated and the relevant action be taken against this employee for her rudeness.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2023, 12:47
Official
Hi Sherry,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team