NK
Nicholas K
1 reviews | Active since Apr 2019
15 Nov 2021, 12:04
RUDE CALLER FROM MULTICHOICE
My cellphone rings, someone asks to speak to my mother in whose name our DSTV account is registered. As I'm busy explaining she's not available he just drops the call.... PLEASE TEACH YOUR ******* STAFF SOME MANNERS......you are going to continue losing customers:):):)
Of course the number he dialed from "does not exist' when I tried calling it +***3
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Nov 2021, 12:30Hi Nicholas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Nov 2021, 12:30
Official
Hi Nicholas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Nov 2021, 15:07Hi Nicholas,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
We have escalated the contact number you provided us with to the IT department for an investigation. The agent will be facing either upskilling or refresher training and possible disciplinary actions.
We will await the feedback from the IT department.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
We have escalated the contact number you provided us with to the IT department for an investigation. The agent will be facing either upskilling or refresher training and possible disciplinary actions.
We will await the feedback from the IT department.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Nov 2021, 15:07
Official
Hi Nicholas,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
We have escalated the contact number you provided us with to the IT department for an investigation. The agent will be facing either upskilling or refresher training and possible disciplinary actions.
We will await the feedback from the IT department.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
We have escalated the contact number you provided us with to the IT department for an investigation. The agent will be facing either upskilling or refresher training and possible disciplinary actions.
We will await the feedback from the IT department.
Kind Regards,
DStv: Hello Peter Team
Best regards,