WS
Warda S

1 reviews | Active since May 2020

03 Dec 2020, 10:37

Rude call centre agent

This call centre lady phones me this morning to upgrade my decoder. After explaining everything and myself asking questions I decided that it will not be beneficial for me. And she rudely cuts the call. It wasn't as if I just said no to her offer, I actually questioned and listened to her offer.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2020, 12:04
Official
Hi Warda Salie,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team