1 reviews | Active since Aug 2017
RUDE AND UNOROFESSIONAL CUSTOMER SERVICE
Shocking service from DSTV customer care line. I paid my DSTV on the 31st as i always do, and yet I get disconnected, so I call customer service to try to sort it out. Well, the service representative who took my call was extremely rude, even telling me to keep quiet as she is still speaking and not in a nice way but rather aggressively, so I kept quiet. Then she says YOU CAN TALK NOW well, that's where the call ended. Come on DSTV your product is not that great, but at least treat loyal customers with some respect!!!! I WAS JUST TRYING TO SORT OUT AN ANNOYING SITUATION AS BEST AS POSSIBLE. and to then be treated like that!! I know working on a Sunday may not be great but try be professional. I guess another customer lost but not that DSTV would even care.
