1 reviews | Active since Jul 2016

30 Jul 2016, 15:13

Rude Agent!

<p>I just got off the phone with an agent on an absolute high horse!<br /> She is Madam Diva on the job who after I voiced my frustration about being put on hold for long, basicly told me that it was DSTV's way or no way! Her name is Jabulile. </p> <p>I was appalled by her attitude!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2016, 05:49
Official

Dear Tiisetso Mogale

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2016, 08:36
Official

Dear Tiisetleso Moga

It is with regret that we learn of your unfortunate experience in dealing with one of our consultants and the level of service you received.

We will investigate your concerns and our internal possess will be implemented.

Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard.

Kind regards

Rupert

Best regards,