gvdw
gertruida van der westhuizen
1 reviews | Active since Nov 2015
22 Nov 2017, 18:32
rude
Good day We paid our dstv account and they switched the decoder off .. They call centre is rude and puts phone down in your ear . I would like someone to contact me and then on the tv it shows that you can *120*68584# That you can see what you owe them and then they tell you it's not updated at all ..
Please can someone phone me ********** 056
Regards Gertruida
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Nov 2017, 08:35Dear Gertruida
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Nov 2017, 08:35
Official
Dear Gertruida
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Nov 2017, 11:23Good day Getruida
It was not possible to get hold of you today and discuss your query telephonically.
I apologise for the poor customer experience received from our call centre.
As we're committed to assisting you, please send us the DStv customer number or identity number. This is to check if the service is reconnected and give an updated status of your DStv account.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply23 Nov 2017, 11:23
Official
Good day Getruida
It was not possible to get hold of you today and discuss your query telephonically.
I apologise for the poor customer experience received from our call centre.
As we're committed to assisting you, please send us the DStv customer number or identity number. This is to check if the service is reconnected and give an updated status of your DStv account.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Nov 2017, 16:08Good day Getruida
We have not received your account details as requested above.
Please respond back with the required information provided the query is still pending.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Nov 2017, 16:08
Official
Good day Getruida
We have not received your account details as requested above.
Please respond back with the required information provided the query is still pending.
Kind regards
Dinah
Best regards,