TN
Thulane N

1 reviews | Active since Sept 2015

18 Apr 2019, 15:32

*******hhh Service From Nonsikelelo?Nompumelelo

Just Called the contact centre and Spoke to Nonsikelelo/ Nompumelelo Who eventually Hung up on me and Spoke Over Me, My Problem is i received an SMS from MultiChoice to Pay R249.00 on Saturday to Have My Services Running i made the payment and contacted the Contact Centre and i was reconnected and the *120*68584# Showed my Services as Active and next Payment Date the 24/04/2019 was happy Watched Tv After along time again from not getting assistance on my account, then i decided that im not gonna be part of DStv anymore.

So today i receive an sms to go make a payment of R299.00 to get reconnected im disconnected again, how is that i need to make double payment within the same month as i paid based on the sms i received and got reconnected and it was supposed to stay that way till the 24/04/2019.

Can Dstv restore the services or pay back what i paid as the payment was made based on what was communicated to me not no terms and conditions were attached to it.

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