******* WEBSITE and customer service

DSTV is unable to accept Credit Card Direct Debits. It is also unable to accept Direct Debits from most banks.<br> <br> Despite this, you continue to have links on your website to the credit card option. There is no explanation that this is no longer available - it just redirects you in a confusing way.<br> <br> It is also possible to get all the way through to the direct debit form, without a clear warning that only a few banks are set up for direct debits. Many banks are still included in the drop down menu for direct debits, that cannot offer this service - you should remove these. There should be a clear warning on the actual direct debit form webpage that warns of this restriction.<br> <br> Generally, it is quite poor that DSTV does not offer credit card subs, and only have arrangements in place with a few banks for direct debits. That is not world class.<br> <br> Even more generally, your website is very confusing. Your call centre uses \customer number"and \""account number\"" interchangeably"