HM
Hlengiwe M

1 reviews | Active since May 2019

18 Jun 2020, 07:54

******* service

Bad service I've received after a long time with them. Nobody can help all I'm asking for is my refund because your dstv is not working even after making several payments. Your call centre is useless and dont blame corona it's always been like that. Your whatsapp bot is nonsense your twitter is sleeping and your live chat is not live still waiting for answers after 24hours. Cant wait for the day you guys retrench and all those employees who think they dont care and theyll get away with it can feel how it's like to be ignored

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jun 2020, 08:40
Official
Hi Hlengiwe Mtshali, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
HM
Hlengiwe M's update18 Jun 2020, 13:19
Reviewer Update
  1. Unfortunately I cant attach the screenshots of conversations I had with your colleague
HM
Hlengiwe M's update18 Jun 2020, 13:19
Reviewer Update
But then it has been sorted out now