SM
Shaleen M

1 reviews | Active since May 2018

27 Jan 2020, 11:01

******* service

Every month I pay on the 25th via stop order and every month my line is disconnected, I have to contact DSTV every month, hold on for an hour before they answer, the live chat you wait also for an hour, the watsapp *******. Have to go through all this **** to sort out their mistakes, I am so irritated and frustrated with the **** service from MultiChoice, it's as if they are doing you a favour, yet one pays for the service, I have had it with the incompatance of such a big company, making millions off us, but this is the treatment their clients get. They are just going from bad to worst So irritated right now, have been trying to contact them since 9 this morning, 2 hours later, not a single contact or response from them *******

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2020, 15:04
Official
Hi Shaleen M,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team