******* service

My account was blocked beginning of August and i paid 435 on the 5th using fnb cellphone banking. I was then reconnected until sometime last week. I started receiving error 16, which apparently means i didnt pay my account. How shocking!!! How was i then reconnected in the first place??? Ive had my account blocked multiple times in one month. I have called couple of times and everytime time they say i didnt pay and if i did pay, it has not reflected on their side and it will take 48 hours. My God is 48 hours a month??? The proof is in my bank statement. Now i cant even watch tv... what the hell am i paying for? It is just ridiculous. I expect the service that im paying for. Its funny how you guys are quick to see when the account is in arrears but cant notice when money has been paid. I will not pay twice in a month and i was told to consider debit order as it is less stressful... Less stressful for who? I am fully aware that there is debit order and i dont it so dont even suggest it to me again! This is nonsense.